Customer Service
Denver, CO

 ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform an inside sales function and communicate with customers regarding the ordering process, returns, special quotes, etc.
• Communicate with customers regarding orders/returns; establishing terms, pricing, appropriate products for the application
• Prep estimating quotes for engineering and construction
• Process orders in the company information system
• Serve as the key contact between the company and its customers
• Assist Service and Accounting departments with their customer contacts as needed
• Provide timely and accurate information for incoming customer order status
• Product knowledge requests, processing customers' orders and providing timely feedback.

REQUIRED SKILLS

• Mature and reliable
• Strong verbal and written communication skills
• Professional personal presentation
• Ability to work efficiently
• Must be very organized and have the ability to multitask
• Strong attention to detail
• Must be able to type 35 words per minute minimum

EDUCATION AND/OR EXPERIENCE

• High school diploma or GED
• 3-4 years of office related administrative and clerical experience
• 3-4 years of computers and relevant software applications experience
• 3-4 years of office related customer service principles and practices experience
• 3-4 years of Microsoft Word and Excel
• Leadership qualities and ability to delegate and manage time efficiently

Please submit resume to bhoefer@farwestcorrosion.com if interested